The answer may not lie within the product. . .
Imagine your favorite barista had a baby with your best friend – that's us. (HAHA)
We don't just remember your order, we remember your name, your babies name and if your in diaper jail. Plus it's not just scribbled on a cup, it's part of our dinner conversation (in the most delightful way, promise!).
Here, you're not a Customer your a Client, you're family. And every time we can add a dash of joy to your day, well, it's like we've won the lottery. But let's move away from our customer service love affair and get down to the nitty-gritty.
We like to call it, the 'fluffy' stuff.