FAQ
Information Station
Products
What is AWJ?
AWJ is a polyester fabric that is lightweight, breathable and waterproof β perfect for holding in messes without sacrificing on comfort. It also dries quickly which is great for busy parents on the go!
Do I need to cloth diaper full time?
while you can certainly choose to cloth diaper full-time, it's not required. Cloth diapers are a great option for part-time diapering too! Many parents will only use cloth diapers at home and switch over to disposable diapers when out and about or during the night. Whichever approach works best for your lifestyle is perfectly acceptable!
How do I prep your diapers and inserts?
Our inserts are (mostly) natural fiber they contain awj. Both inserts become more absorbent over time. for best results its recommended to wash your inserts three times before first use.
Our Pocket diaper outters, once though the wash hang or tumble drying they will be ready to go.
What are the measurements of your diapers?
This question ventures into a bit of a grey area. Here's why...
Two diapers could have identical measurements but fit entirely differently.
Allow me to explain.
Let's say you have two diapers β one made with soft PUL and another with denser PUL. Although they may measure the same, the diaper with the softer PUL will provide a looser fit.
This is because the softer material allows for more flexibility and stretch, whereas the denser PUL is more rigid and secure.
So, even though they're technically the same size, these two diapers will fit your baby quite differently due to the properties of the materials used. It's essential to consider not just the size but also the material when you take a look around pay close attention to our photos we will be including measurements of our models to provide a better fit.
Frequently asked Fit Questions
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What is your turn Around time
Our turn around from order to ship is typically 3-5 days however most of the time we have orders out much faster than this
Why does the shipping cost seem high?
we do everything we can to keep shipping costs as low as possible however, there has been a steady rise in shipping costs across the board.
If the wrong item was sent, or I am missing something?
If you are missing an item:
Check tracking first make sure we did not split your order in two.
replacement or store credit, if print is sold out we will offer store credit plus an additional 50% off a print of your choice
If the wrong item is sent:
mistakes happen, we are a small business, we are human. We will immediately send out the missing item.
My package is lost or didn't arrive on time
We ship all our packages with tracking, we also upgrade shipping for a promise by date.
If a package is lost during transit, please reach out to us and we will help figure it out, however it is the customer's responsibility to file a claim with their local postal service (USPS) if the package was shipped this way as soon as possible. We are not responsible for any items lost during transit. but we will try our best to help if the postal service is not helping.